Return Policy

We at Booty Bands PH are committed to providing quality products and services to our valued customers. While we strive for excellence in every aspect of our business, we understand that there might be instances where a return or refund is necessary.

Return Policy:

  1. Returns are accepted only in the event that the item(s) received is defective or damaged upon arrival. We do not accept returns for reasons such as change of mind, wrong size, or customer preference.

  2. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging.

  3. Returns must be initiated within 48 hours from the time of delivery. Any requests for returns made after this period will not be entertained.

  4. To process a return, please contact our customer support team at ordersupport@bootybands.ph with your order number and a detailed explanation of the issue. Our team will guide you through the return process and provide further instructions.

  5. Once the returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 days.

Refund Policy:

  1. Refunds are issued only for defective or damaged items. We do not offer refunds for reasons such as change of mind, wrong size, or customer preference.

  2. If you believe your item is defective or damaged, please contact our customer support team within 48 hours from the time of delivery. Our team will assist you with the necessary steps to verify the issue and process the refund.

  3. Refunds will be processed based on the original method of payment used for the purchase. Please note that it may take some time for your bank or credit card company to process and post the refund to your account.

  4. In some cases, we may offer a replacement for the defective or damaged item instead of a refund. This will be at our discretion and based on the availability of the item.

  5. If you have any questions or concerns regarding our return or refund policy, please do not hesitate to contact us. Our customer support team is here to assist you and ensure your satisfaction with our products and services.

Please note: Booty Bands PH reserves the right to update or modify this return and refund policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for any changes.